Contact Us

Customer Support

For dependable guidance on customer support, we apply this requirement: melin assists with products, orders, shipping, returns, exchanges, payments, privacy requests, and general questions.

As part of our standards for customer support, please note that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Include the order number in order-related messages.

Contact Details

Business name: melin

Trade name: melin

Email: support@melinlumen.shop

Phone: 512-680-9040

Physical address: 814 Brentwood Dr, Apopka FL 32712, United States

Returns

To explain our approach to returns, the requirement is as follows: do not send a return until return instructions and a prepaid label or equivalent free return arrangement have been provided.