Shipping Policy

U.S.-Only Delivery

For a concise explanation of u.s.-only delivery, the requirement is as follows: melin limits delivery service to addresses in the United States. There is no charge for standard shipping for every U.S. order.

For a straightforward understanding of u.s.-only delivery, the applicable commitment is that orders are typically prepared for dispatch within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

How to Reach Us

For an accurate overview of how to reach us, the relevant commitment is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinlumen.shop or call 512-680-9040.

Shipment Tracking

For customer confidence in shipment tracking, the applicable standard is that shipment tracking information is supplied when the order ships and is sent using the contact information supplied at checkout.

Address and Delivery Support

To explain our approach to address and delivery support, our service position is that customers are responsible for providing a complete delivery address. Contact support@melinlumen.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

To make our requirements clear for address and delivery support, the customer-facing rule is that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

For transparency around taxes, the relevant commitment is that taxes are assessed and collected whenever applicable law requires them.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinlumen.shop

Phone: 512-680-9040

Physical address: 814 Brentwood Dr, Apopka FL 32712, United States