Terms of Service

Using This Online Store

When considering using this online store, this policy confirms that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Fulfillment and Post-Purchase Rights

For a concise explanation of fulfillment and post-purchase rights, the applicable standard is that standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

In connection with fulfillment and post-purchase rights, customers should understand that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Product Information

For clear guidance on product information, our policy provides that product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Payment Currency and Taxes

For an accurate overview of payment currency and taxes, we apply this requirement: prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

When reviewing how to reach us, the applicable standard is that questions may be sent to support@melinlumen.shop or 512-680-9040 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

To keep customer expectations clear about order review and cancellation, the controlling expectation is that we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

For transparency around order review and cancellation, the applicable standard is that an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinlumen.shop

Phone: 512-680-9040

Physical address: 814 Brentwood Dr, Apopka FL 32712, United States