Payment Policy

About Credit/Debit Card

For customer confidence in about credit/debit card, the requirement is as follows: all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

For clear guidance on about credit/debit card, the relevant commitment is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

Billing, Taxes, and Refunds

For a concise explanation of billing, taxes, and refunds, the following rule applies: customers must provide accurate billing and contact information. Applicable taxes are collected as required by law.

As part of our standards for billing, taxes, and refunds, this policy confirms that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions may require additional posting time.

Contact

To explain our approach to contact, the following rule applies: payment questions may be sent to support@melinlumen.shop or 512-680-9040 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Authorization and Security

To make our requirements clear for authorization and security, the customer-facing rule is that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not store complete card numbers or card security codes.

To keep customer expectations clear about authorization and security, please note that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinlumen.shop

Phone: 512-680-9040

Physical address: 814 Brentwood Dr, Apopka FL 32712, United States